We are committed to delivering high quality products, and your satisfaction is 100 % guaranteed! That's why we extended the return policy up to 365 days. Do not hesitate with your purchases. In case your order doesn't meet your expectations, simply send it back and we’ll refund or exchange your items.
If you suspect that your items were damaged while being shipped, please email us at info@europosters.eu immediately and provide us with a photo of the package and damaged items. We will contact you right away with information regarding what to do next. Your email must be sent within 48 hours, later complaints will not be considered. You do not have to send the damaged goods back to us.
Were your items damaged by, for example, sunlight? Send an email to info@europosters.eu with a photo of the damaged item and we will contact you with information regarding what steps to take next. The warranty period does not cover defects caused by careless handling or mechanical damage.
Maybe your items don’t match with the colour of your couch, or don't fit your apartment’s style. No problem, send back your items back and we will issue a refund. If you choose to return the items within 14 days, we will refund you for the cost of the items and the lowest priced shipping cost, if charged. After 14 days, you will only be refunded the price of the items. The return shipping costs must be paid at your expenses.
Have you received a different item from the one you ordered? Are there any items missing in your order? That can happen and we are sorry for it. Please send a photo of the item you received to the email info@europosters.eu. We will immediately contact you with information regarding what steps to take next.
If you are sending the goods back, make sure that they are securely packed so that they are not damaged during transport. Ideally use the original packaging that came with the goods.
Together with the package, please send us an e-mail to info@europosters.eu with the information that you are returning the goods. Provide your name, order number and account number to which you would like a refund.
We will return the money for the goods within 14 days of receiving the undamaged shipment back to our warehouse.
Label the goods visibly and send them to the following address:
Europosters, s.r.o.
Mrač 270
257 21 Mrač
Czech Republic
Goods made on your demand cannot be returned. This information can also be found within the relevant products directly on our website. Such goods can only be claimed in case of an obvious printing error or damage from our side. The exceptions are namely:
prints of your own photos on photo paper and canvas
art prints on demand on photo paper, canvas or wall mural
custom framing
For more detailed information, please visit our Terms & Conditions page.
Since 1999, Europosters has been one of the top sellers of posters, wall murals and wall art. Currently, we cooperate with artists, photographers and graphic designers from all Europe. In our offer, you can find the most beautiful and well-known paintings as well as brand new artwork of contemporary artists. We are also happy to print out your own photos and if you wish, we will frame them in high quality. We truly love interior design however, we do notneglect geeks and music fans either! We are constantly expanding our offer of posters, mugs, T-shirts, collectible figurines and other licensed merchandise products and gifts.
Contact:
E-mail: info@europosters.eu
Call: +44 (0)20 3290 1366
Monday – Friday ǀ 7:00am – 2:00pm (UK time)
© 1999 – 2021 Europosters. All rights reserved.
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We hand posters for free!
Order any 3 products from our offer and choose a free poster!
This promotion applies to all our products on offer. In addition, you can combine them as you wish! For example, if you order a T-shirt, a mug and a keychain, you will receive a free poster of your choice.
The discount will automatically show in the shopping basket where the price of the cheapest poster (when ordering another 3 products of your choice) will be deducted. The free 3+1 promo is valid even if you have 8 or 12 products in your order. You get 6+2 posters or 9+3 posters for free. The promotion also applies in the case of already discounted items.
Note: Only a poster can be obtained free of charge, not prints and photos on demand.